How To Create A Personalized Experience Using Interactive Content

FREE LIVE WEBINAR | March 9th, 2023

Interactive content is any kind of content that involves your audience in some way. It might be a quiz or assessment, calculator, poll, recommendation, chatbots, surveys, or giveaway. At the same time, it helps you generate heaps of valuable First Party Data that you can use to further refine CX while at the same time modifying your supply chain to better meet your client’s needs.

Go ahead and join our free webinar where together with our friends from Freshworks we’ll take you through our specific use cases, demo & examples of how you can create personalized experiences using Interactive Content.

What we’ll cover

How interactive content can create a personalized experience.

Why personalized experience is crucial to creating a delightful customer experience.

Examples of interactive content which help in the personalization of content like chatbots, product recommendation quizzes, etc.
How Outgrow builder helps you create interactive content in 3 simple steps followed by some case studies.

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Webinar Agenda

5 minutes – Introduction

15 minutes – How interactive content can create a personalized experience and why personalized experience is crucial to creating a delightful customer experience

5 minutes – Audience Interaction

15 minutes – Examples of interactive content & How Outgrow builder helps you create interactive content in 3 simple steps followed by some case studies.

5 minutes – Question & Answer

Speaker 1

Colin Crowley
Senior Director – Customer Success, Freshworks Inc

Colin Crowley has spent over 12 years managing globalcustomer experience organizations and promoting technological change-making. He specializes in building customer service departments from the ground up, with a focus on scalability, infrastructural agility, product innovation, and gold-standard quality and efficiency.