staff

When Black diners get poorer service from wait staff and bartenders than white customers, it’s more likely because of racial bias than the well-documented fact that they tip less, according to a new survey I recently published. To reach that conclusion, my colleague Gerald Nowak and I recruited over 700 mostly white full-service restaurant servers and bartenders to review a hypothetical dining scenario that randomly involved either white or Black customers. We then asked them to predict the tip that the table would leave, the likelihood that the table would exhibit undesirable dining behaviors and the quality of service they would likely provide the table. We also asked participants to fill out a survey to learn how frequently they observed anti-Black expressions of bias in their workpla...

Facebook Inc. employees repeatedly chafed at what they viewed as anti-competitive or unethical practices by the company, internal chats show. But their concerns, voiced in 2012 and 2013, were overruled by senior managers including Chief Executive Officer Mark Zuckerberg, who argued that the survival of the social network was more important. The messages come from a roughly 7,000-page trove of leaked documents that were part of a years-old lawsuit in the Bay Area’s San Mateo County. The interactions are likely to be scrutinized further as Facebook faces ongoing antitrust investigations. In multiple discussions found in the documents, employees, including some top executives, argued against policies that would cut off competitors’ ability to advertise on the platform and access Facebook...