The day after her husband’s funeral, Rondell Gulick called Social Security. Now alone with their nine children, the stay-at-home mom faced what would become a months-long process of claiming the benefits she was counting on to keep her family afloat.
Gulick, like many people trying to access benefits, is at the mercy of phone calls. Across the country, Social Security Administration offices have been closed since the start of the pandemic and with nearly 900,000 additional deaths caused by coronavirus, there are thousands of people seeking Social Security survivors benefits, some who know little about the process. The majority of people seeking survivors benefits, by far, are women.
In December 2021, the most recent month of data, about 92 percent of those seeking young survivors benefit...